Is your Towing Service reliable for electric vehicles? Here's what to ask
By Anthony Anglin 05-11-2025 34
More than 3 million EVs now drive on U.S. roads. That number keeps rising. So, towing teams must know EV rules. Otherwise, damage can happen fast. For example, makers often recommend flatbed transport. That keeps all wheels off the ground. It protects motors and drivetrains. Tesla explains Tow Mode and flatbed steps right in its manuals. Moreover, when a flatbed is not possible, dollies may be allowed for short moves only. Limits apply to distance and speed. Therefore, we always verify the correct procedure first. And yes, safety comes next. High-voltage lines are usually orange and dangerous when damaged. So, trained crews avoid them. That protects people and cars. With that in mind, our team treats each EV by the book. For local readers, our Towing Service Maryland Heights follows these same safety steps based on maker guidance.
Quick checklist: questions to ask before you book a Towing Service
Before we roll, thoughtful questions help you pick the right crew. Use these fast checks.
- Do you use flatbeds for EVs as the default method?
- Can you enable Tow Mode or neutral safely when needed?
- Do your drivers have EV-specific training and PPE?
- Will you avoid spinning wheels during loading and transport?
- Do you carry insulated tools and wheel chocks?
These questions are short. Yet they reveal skill and care. Additionally, they protect your warranty and your peace of mind.
Signs the team truly knows EV towing
We suggest looking for these signs on arrival.
- The truck is a flatbed in clean working order.
- The driver sets cones and chocks before touching the car.
- The crew enables Tow Mode or free-roll per your screen.
- Straps secure all four corners without rubbing panels.
- The operator avoids underbody lift points unless approved.
- Orange cables stay untouched and clear at all times.
These cues show training and care. Therefore, they reduce risk and delays.
Why flatbeds matter so much for EVs
Flatbeds protect motors that connect to the wheels. If wheels spin while powered off, damage can occur. That risk is real with many EVs. Thus, makers recommend flatbeds first. AAA guides also describe when flatbeds beat other methods. They reduce wear, allow full vehicle lift, and keep parts safe.
Additionally, Tesla manuals allow dollies only in limited cases and distances. So, we follow those limits strictly. We also winch at walking speed onto the deck. Then we secure all corners with soft straps. Finally, we check clearances before tightening. Because of these steps, your EV arrives as it left. And when a tow is not needed, we shift to Instant Roadside Assistance Maryland Heights for quick help, like jumps or air. That way, we save you time and money while staying safe.
Safety first: what our training covers
High-voltage systems can exceed 400 volts. Some reach higher. Therefore, our training covers a safe approach and isolation. First, we identify orange cables and HV labels. Then we avoid any contact with those parts. We also use PPE as required.
Additionally, we check for heat, smoke, or damage before loading. EMS and NFPA guidance echo these steps. They stress assuming a battery is energized. They also advise keeping a distance if hazards appear. We follow the same approach on every call. Moreover, we confirm the maker's tow settings on the scene. Tesla's Tow Mode steps, for example, appear on the center screen. We use them when needed. For brand-agnostic requests, our towing service Maryland Heights playbook aligns with these published safety guides and model manuals to reduce risk.
Ask about equipment and on-truck gear.
Equipment tells you a lot. A proper EV-ready truck has a modern winch, soft straps, and low-angle ramps. It also carries dollies for rare short moves. Moreover, it includes wheel chocks, cones, and insulated tools. AAA and industry guides favor flatbeds for many EV cases. They also call out the need for proper lifting gear. We check all gear daily. Plus, we log maintenance. That way, nothing surprises us on the scene.
Furthermore, we bring jump packs and air for tires. When a tow is avoidable, we use emergency tire change service near me to swap a flat fast. Then we torque lugs to spec. We also test pressure. Because details matter, we document every step before leaving. That proves the job was done right and keeps you informed.
EV-specific scenarios to discuss up front
Not every EV call is the same. For instance, a dead 12-volt battery may lock the shifter. Then Tow Mode needs a specific process. Tesla shows the steps on screen. Other makers have their own methods. Therefore, we confirm model-specific instructions before moving.
Additionally, some models forbid wheel-lift towing altogether. Others allow short dolly use within strict limits. So, we never spin wheels, and we cap speeds to the maker's ratings. We also keep the vehicle facing forward when rules require it. These steps prevent drivetrain harm.
Meanwhile, we share updates throughout the trip. That ensures you know what comes next. When you call, ask if our towing service Maryland Heights follows these model rules and document them. Then you will know your EV is safe, from pickup to drop-off.
Final tips, service options, and how we help
Choosing a tow team should feel easy. Yet EVs raise fair questions. So, start with the checklist above. Then ask about flatbeds, Tow Mode, and straps. Also, confirm training on high-voltage safety. If a simple fix will do, we can help on the spot. For example, the instant roadside assistance Maryland Heights covers jumps, tire air, and quick winches. It also sends updates while we drive.
Additionally, we verify the destination's hours before we roll. That avoids yard holds and fees. Finally, we deliver photos and a clear invoice. Because clarity builds trust, we keep you informed at each step. And because your time matters, we act fast and safely. For EV towing or help today, we stand ready. We serve with care and skill. So, hire an expert team at 5A's Transport Service to save time and money in the long run.
