About Vietjet Air Name Change Policy
The renaming of an airline ticket is also hectic, and therefore, with low-cost airlines, which have rigid policies. Vietjet Air does not prohibit name changes, though there are conditions, charges, and time constraints that passengers are required to observe closely. We discuss all you need to know about the name change policy, such as the cost of it, eligibilit,y and how to do the changes online and over the phone.
What Is Vietjet Air’s Name Change Policy?
The Vietjet Air Name Change Policy also gives passengers the option of changing the name on a booked ticket in some cases. Eligibility of name change however varies based on the kind of fare you bought. Typically:
- The change in full name is only allowed in premium classes such as Skyboss or Skyboss Business.
- Promo (Promotional), Deluxe, and Eco fare tickets are not usually able to change names completely.
- Before you can depart, a name change is required, and it is normally at least 3 - 4 hours prior to whatever the flight time is you are scheduled to.
- Any changes that can be made are restricted to unused tickets and have to extend to the complete itinerary (outbound and return in case of a round-trip ticket).
This implies that when you fail to meet the deadline or you are not able to board on the same class of ticket, you may be forced to rebook an entirely new ticket.
What Fees Apply for a Name Change?
The Vietjet Air Name Correction Policy will charge a name change fee with any difference in fares (in case the new fare is higher than your initial ticket). The typical fee structure is:
- Domestic flights: VND 350,000-370,000 per person per domestic flight depending on qualifications.
- International flights: The eligible tickets cost approximately VND 800,000 per person flight.
Note: These fees do not involve any fee difference - in case the present price of the flight is more than what you paid initially, you will be required to pay the difference between the two in addition to this change fee.
How Do You Change Your Name Online?
In case your ticket can be changed in name, you may mostly do it online by following these steps:
Go to the Vietjet Air official site or application, and use the log in.
Click on the option Manage Booking or My Trips.
To locate your reservation, type your booking reference and your last name.
In the booking details, look on the Name change option.
Key in the proper name as indicated in the passport or ID.
Go ahead and pay the necessary fee and surcharged fare.
After processing your updated e-ticket will be sent to your email.
Can You Change the Name via Phone or Customer Service?
Yes, in case you do not want to change your name on the Internet, Aussafez may contact Vietjet Air customer support:
- Contact the main support of the airline: +1-808-900-8120.
- Give your booking number and right passenger name.
- Describe the change you would like to make.
- Support agents will provide guidance on the steps as well as how to pay the fees.
In particular cases, you might have to send supporting documents (such as the copy of a passport) via email before the airline makes the change. To this end, the airline may demand documents a minimum of 24-72 hours prior to departure.
Conclusion
Finally, Vietjet Air provides the opportunity of changing the name conditionally and at a cost. The passengers are also required to make sure that they are eligible depending on the fare class, change beforehand, and they can do it online or through customer support. It is always best to check whether there might be differences in fare and paperwork before traveling.
