Willow & Matthews is this sort of family run heating and plumbing outfit in Barrs Court, Bristol and yes, it’s been doing the work for over 20 years. They serve local homes across Bristol and South Gloucestershire, and it’s grown mostly by recommendation. Like, not the big ads thing. More like, one engineer on the tools, about two decades ago, then bit by bit a small dedicated team today.
What really sits at the centre is boiler installation in Bristol that homeowners can actually rely on. Each install gets handled by Gas Safe registered engineers, and they take time to work out the right setup for the property, rather than sticking a general “one solution fits all” approach on everything. They’re also accredited installers for Worcester Bosch and Vaillant, so customers can get manufacturer cover, with warranties up to 12 years, which means that extra layer of reassurance that usually goes way past the usual industry level.
And it doesn’t stop at new boilers. For boiler service Bristol customers, they handle proper yearly servicing, starting from an easy fixed price. The service itself covers flue gas readings, gas rate checks, and a full test of the safety devices, so small problems are spotted early before they turn into expensive failures. Landlords can also book a combined visit, where servicing is paired with a Gas Safety Certificate (CP12) , saving time , and less back and forth.
When boilers do go wrong, especially in those hectic winter months, the team usually starts with the no-heat or no-hot-water type emergencies. They aim to give proper appointment windows, not that vague maybe later sort of promise. Each engineer has a Gas Safe ID, and they’re quite pleased to show it when they arrive, which gives customers that extra bit of confidence and reassurance, honestly.
What really makes Willow & Matthews stand out isn’t just the technical know-how, it’s also that family run kind of mindset behind the scenes. A lot of customers say they get fair, fixed price quotes, no hidden day rates, and proper straight talk from start to finish. The engineers don’t simply dash in and out, they talk you through exactly what’s being done, and why. They use clear wording instead of the usual jargon, which helps a great deal.
Plenty of people come back years later for another service, or they tell friends and family, and that says a lot about the trust that’s been built up over two decades around here. So whether you’re after a brand-new boiler installation, a routine service, or an urgent repair, Willow & Matthews brings together qualified expertise and old fashioned customer care. It’s pretty much why they’re so often picked for heating and plumbing in Bristol.
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Willow Matthews | Bristol's Boiler Installation Specialists
Bristol-
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Opening Hours
| Monday | 8:00 am - 5:00 pm |
|---|---|
| Tuesday | 8:00 am - 5:00 pm |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
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