Beware of Hidden Fees and Poor Customer Service at Future Global Migration Services
I hired Future Global Migration Services to assist with my Portugal residence application, agreeing to pay their consultancy fee upfront plus actual government fees. Initially, everything seemed professional, but issues arose soon after I paid the consultancy amount.They began invoicing me for supposed "government fees" that turned out to be inflated or nonexistent. For instance, they charged €500 plus VAT for obtaining a NIF (Portuguese tax ID), which I later discovered is available for free through official channels. When I questioned this and provided screenshots from the official Portuguese government website and other reliable sources confirming it's free, their response was defensive and unhelpful. The contact person got offended, refused to explain properly, and kept insisting it was a legitimate government fee despite clear evidence to the contrary.
Follow-up communications were frustrating—they just repeated the same line without addressing my concerns. On a phone call, they even suggested I take them to court if I disagreed, which would mean additional legal costs on my end. This felt like a well-organized scam, protected by their contract terms, and it left me feeling trapped and exploited.
If you're considering this firm for migration services, think twice. Unless you have strong legal backing or "good lawyer friends," as they seem to imply, you might end up overpaying for basic services and dealing with rude, unaccountable staff. I urge the decision-makers at Future Global Migration Services to investigate this and resolve such issues for future clients. Overall, a disappointing and costly experience—avoid if possible!
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